Money2India Europe verifies the identity of all registered users. Please note that a single transaction of less than EUR 1000 would be allowed prior to identification.
Money2India Europe facilitates both online and offline mode of identification.
Documents Required for conducting Online User Identification:
- Your Resident Card or your passport
- If your Resident Card/ passport doesn’t have the current overseas address, please keep a copy of Utility Bill handy which has the current address with your name
Online Video Identification:
Money2India Europe has introduced video identification, the latest evolution to identify its registered users. This identification service is completely online and can be completed within 10 minutes from the comfort of your home.
Money2India Europe uses VideoIdent service provided by IDnow to conduct video identification. To know more about this partner please click here.
Your video identification process consists of four steps:
Step 1: Please logon to Money2India Europe. Please click on the ‘Identify Me’ link on the following path:
Login to Money2India Europe Account → My Profile → User Identification
Step 2: You would be taken to our partner's site. Your unique Ident-ID will be displayed on top and bottom of the screen. You need to choose a device (Smartphone/Tablet or Computer) to initiate the identification process. For smatphones/tablets, IDnow app can be downloaded from Android and iOS stores using the links provided on the page. Else, you may request for a link to be sent to your mobile device via SMS. Users opting for Computer with webcam need not download or install anything.
Step 3: Verify your mobile number and provide expiry date of your identification document and click on 'Start Identification'. An automated connection speed test will run to ensure a stable internet connection.
Step 4: You will then enter into a video call with the partner's agent. You will be taken though Name and photo verification step followed by ID front and back side scan and security feature verification for which you need to show your identification document to the agent on video. The agent will confirm the details and will send a one-time 'Ident code' as a text message to your mobile phone. You would be required to enter the same on the screen and your details would then be verified.
Please ensure that you have your ID documents (passport, resident card or any address proof) handy when entering into the video call. In case your current address is not mentioned on the Resident card, please keep a copy of Utility bill to show it to the IDNow agents while conducting your online KYC.
Step 5: Once the details are verified, our partner will verify to us your identification status and you will be able to seamlessly transfer via Money2India Europe. You will be sent a confirmation email once your identification is completed.
Please note that this process is free of charge for you. For an encrypted video call, it is not necessary to install specific software on your systems as it can be processed in regular browsers provided an appropriate and stable internet connection.
Disclaimer: Please note that your personal details would be stored with the partner as part of identification process. ICICI Bank is not responsible for any breach of data or loss of data at the partner. You can terminate this relationship with the partner at any point of time after completion of the identification process.
Click here for list of valid documents for address proof
Offline Post Office Identification Process in Germany
Step 1: Login with your Money2India Europe account and download the Postident coupon.
Step 2: Visit the nearest agent of Deutsche Post AG personally with the Postident coupon and your official ID documents such as passport (Reisepass) or ID card (Personalausweis).
Step 3: Present the Postident coupon as well as your identification document to the postal clerk. The clerk at Deutsche Post AG will capture the data and ask for your signature on the Postident form to confirm the details. The Post office will then send us this form. The details will be updated on Money2India Europe within 2-3 working days. You will receive an email once the process is complete.
This identification process is free of charge and you need not pay the post office.